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Documentation

Extensive documentation to help you build Visual IVR flows, extend Visual IVR and even create new renderers for new devices (eg. Set-top boxes).

View Documentation
Visual IVR documentation
Visual IVR VXML connector

VXML Connector

Visual IVR can easily plug into your existing Avaya, Genesys or Cisco IVR by reusing your VXML. To download the VXML connector and try it for yourself, click this button.

VXML Connector

Architecture

Visual IVR is available as both a hosted solution or an on-premise solution. Technically speaking, Visual IVR is deployed on-premise as a Java web application, ensuring scalability to meet your call volume.

Visual IVR architecture
Visual IVR supported formats

Supported Formats

  • Web
  • Mobile Web
  • Native
Easily embed Visual IVR in your existing website or web self-service site. With plug-ins for all the major CMS systems plus provided JS Widgets, embedding Visual IVR takes minutes.
Visual IVR can render as HTML5 for display on all major smartphone web browsers. Automatic browser sniffing will select HTML4 or HTML5 depending on the users browser.
Embedding Visual IVR in your existing mobile application is easy thanks to native iOS and Android support. Now you can extend your mobile app to include Visual IVR capabilities and drive additional value in your mobile app development investment. Native mobile apps incorporating Visual IVR offer a rich experience and includes the ability to do Call Intercept, increasing Visual IVR adoption with your customers. And for those who don’t already have a Native app, we provide a fully functional self-contained Native mobile app that you can brand as yours. Contact us for details.

Easily embed Visual IVR in your existing website or web self-service site. With plug-ins for all the major CMS systems plus provided JS Widgets, embedding Visual IVR takes minutes.
Visual IVR can render as HTML5 for display on all major smartphone web browsers. Automatic browser sniffing will select HTML4 or HTML5 depending on the users browser.
Embedding Visual IVR in your existing mobile application is easy thanks to native iOS and Android support. Now you can extend your mobile app to include Visual IVR capabilities and drive additional value in your mobile app development investment. Native mobile apps incorporating Visual IVR offer a rich experience and includes the ability to do Call Intercept, increasing Visual IVR adoption with your customers. And for those who don’t already have a Native app, we provide a fully functional self-contained Native mobile app that you can brand as yours. Contact us for details.

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